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Old Mutual Group Schemes manager Daniel Ngwenya with Deputy President
Jacob Zuma, confirming joint support for a job creation project in
Nkandla, KwaZulu-Natal. |
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Mutual considers its stakeholders to be: |
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Employees |
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Customers
and their dependants |
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Business
partners (including suppliers, joint ventures and intermediaries) |
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Government
and regulatory bodies |
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Trade
unions |
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The
communities within which we operate and broader South
African society |
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The
environment |
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Shareholders |
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Stakeholder engagement during 2002
The activities and issues covered in this report are informed by an
ongoing process of engagement with all of our stakeholders. Stakeholder
engagement activities include:
Employees
There are various forms of interaction with staff, including six monthly
business updates from the managing director, a monthly email from
the managing director to all employees, and our award-winning staff
magazine, Amicus Certus. Face-to-face communication between our employees
and executive management is emphasised.
Customers
Daily contact with customers and their dependants via call centres,
branches, and interactions with advisers.
Shareholders
Our annual and interim reports, investor roadshows, trading statements,
interactions with the media, and this report, form the basis of engagement
with shareholders.
Government, trade unions and business
Relations with government and other stakeholders are proactively managed.
We engage with public and private sector stakeholders including local,
national and provincial government, trade union federations and their
affiliates, organised business and NGOs.
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engagement includes participation in a number of forums, and
three areas in particular were prioritised in 2002: |
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The
Presidential Big Business Working Group, where Old Mutual plc
chief executive, Jim Sutcliffe, represents Old Mutual. |
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The
Nedlac process on transformation of financial services, which
culminated in the historic Financial Services Summit on 20 August
2002. |
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The
financial services charter process. Deputy managing director,
Peter Moyo, currently chairs the Life Offices Associations’
(LOA) charter committee, in his capacity as chairperson of the
LOA. |
Old Mutual also continues to prioritise its broader involvement in
the LOA and has representatives who sit on 33 LOA committees.
Wider community
Where the broader community is concerned, the Old Mutual Foundation
(OMF) adopts a partnership approach to corporate social investment
(CSI). This involves regular interaction with recipients in shaping
proposals, with non-profit organisations (NPOs), and with other corporate
grantmakers.
We are an active member of the South African Business Coalition on
HIV/AIDS (SABCOHA) that was formed to develop a business response
to the pandemic. We actively encourage other companies to also become
involved.
Old Mutual is also involved in supporting a wide range of organisations
including the National African Federated Chamber of Commerce (Nafcoc),
the Black Management Forum (BMF), Afrikaanse Handelsinstituut (AHI),
SA Foundation, SA Institute of Race Relations, World Wildlife Fund
(WWF), Business Trust, Proudly South Africa, Business South Africa
(BSA), and the Centre for Public Service Innovation (CPSI). |
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